Help
Orders
All purchases are made through our shop on Depop. To check on an order, open the Depop app, go to Purchases, and select the order.
Shipping
Orders ship in paper or compostable mailers. See Sustainability for details. Shipping options and tracking details are shown on your order in Depop.
Returns & exchanges
Returns, refunds, and disputes are handled through Depop and covered by Depop’s buyer protection. Pre-owned items are sold in the condition described in their listings.
If something isn’t right, message us on Depop first and we’ll work it out.
Payments
Payment is handled entirely by Depop. We never see or store your card details.
Garment care
Please refer to the material and care tag inside your garment for proper care instructions.
Still need help?
Message us on Depop or email [email protected]. More ways to reach us are on our Contact page.